Frequently Asked Questions

Quick answers to what people ask us most often. Can't find yours? Get in touch and we'll help directly.

Do you deliver throughout Montenegro?

Yes — we deliver nationwide, Podgorica and every other town. See the delivery page for exact prices and timeframes.

How long does delivery take?

Orders for Podgorica usually arrive within 1–2 business days; the rest of Montenegro within 2–4 business days, once the order is confirmed and the item is in stock.

What payment methods do you accept?

Payment is by card online, through a secure payment gateway (Visa/Mastercard). For a business order that needs an invoice or a bank transfer, contact us and we'll arrange it.

What warranty applies to products I buy?

By law, every product carries a 2-year conformity warranty from the day you receive it, covering factory defects. Many products also carry the manufacturer's own commercial warranty — check the warranty card included with the item. Full terms are in our Terms of Sale.

Can I return an item if I change my mind?

Yes. Buying online, you have the right to withdraw from the purchase within 14 days of receiving the goods, without giving a reason. See the withdrawal form and instructions for how.

Do you help with installation or setup?

Yes — our team can help set up new equipment, from a single laptop to a full home or small-office network. Ask about it when you order, or contact us separately.

Can you issue an invoice for my company?

Yes — send us your company details (name, tax/PIB number, address) when ordering and we'll issue a proper invoice for your business.

What if a product is out of stock?

Out-of-stock items are marked on their product page. Send an inquiry from that page and we'll let you know when it's back in, or suggest an equivalent that's available now.